Programme

Proceedings List of participants

Speakers

Exhibition 

Practical Information

 Proceedings

A transcription of the presentations of the speakers and the powerpoint slides are available without charge to the conference participants.

08.05.2003 OPENING SESSION
Available Keynote speech : Building customer relationships for the interactive and mobile future, Don Peppers, Peppers & Rogers Group, USAT
Available Panel debate between selected publishers: Dr Eddie Cheng, Yell, UK; Mark De Lange, William Reed Publishing, UK; Olivier Houben, Promedia, B ;Peter Villa, Bonnier Product Information, DE.
Available The social life of information - data and the mobile user, Bruce Davis, Talk21, UK
THE USER EXPERIENCE
Available case: CityNeo - mobile city guides, Michael Halbherr, Gate5, D
Available maps, geolocation, 3D maps,... Possibilities of location based services, Janne Maijala, Genimap, FIN
Available The young mobile target groups. Neil Samson, NOP World UK
Available The mobile information services market in Japan and Europe, Riyako Sukemoto, Editor, Jap'Press, F.
THE ADVERTISER EXPERIENCE
Slides available Case: vertical portal, Paul Slootmans, resto.be, B
Slides available
Available
Case: Switchboard, Mark Cannon, Switchboard, USA
Slides available Search engines vs directories, Robin Nobles, Search Engine Workshops, USAesident and CEO, IIMC, Ir
Slides available Business communities: the case of The Estates Gazette, Jim Muttram, Reed Business Information, UK
31.05.2002 SALES AND MARKETING
Available Training and automation of training, Dr Eddie Cheng, Yell, UK 
Available Integrating talking yellow pages in online sales, James Glasspool, Volt Delta Europe, UK
Available Revenue generation beyond banners, Danny Meadows-Klue, IAB, UK 
Available Revenue generation with advanced mobile information services, Jan Hörnström, The Phone Pages, S
BUSINESS DEVELOPMENT AND TECHNOLOGY
Slides available Directory applications in the toolbar of the pc, Gery Pollet, Aquanta, B 
Slides available Mobile directories in cars, Peter Blom, Wayfinder, S 
Soon available Valuable content on the move and how to charge for it, Steve Milligan, Sitra Responsa, UK 
Soon available Content management for all types of directories: lessons from the white pages, Dr Christophe Claude, Varetis, D
CLOSING SESSION
Available What is allowed: billing, spam, direct marketing, misuse of data; who owns the user, Nicholas Elverston, Clifford Chance, UK
Available Interactive Digital TV, the next mass market for directory publishers, Ashley Smith, Van Dusseldorp & Partners, NL